Privacy Policy

Effective Date: April 8, 2026

Raintree Property Management ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our online forms, or engage with our advertisements on platforms such as Facebook (Meta) and Google.

By using our website, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not access our website.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out forms on our website, contact us, or interact with our services. This may include:

• Name
• Email address
• Phone number
• Mailing address
• Property preferences or rental inquiry details
• Any other information you choose to provide

We also automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website or source
• Device identifiers

2. Cookies and Tracking Technologies

Our website uses cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity. These technologies help us analyze website traffic, measure the effectiveness of our advertising campaigns, and deliver relevant content and ads.

Specifically, we use the following third-party tracking tools:

• Meta Pixel (Facebook Pixel): We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram, to deliver targeted ads to individuals who have visited our website, and to create custom and lookalike audiences for advertising purposes. Meta may collect or receive information from our website and use that information to provide measurement services and targeted ads. For more information about Meta's data practices, visit Meta's Privacy Policy.
• Google Ads and Google Analytics: We use Google tracking technologies, including Google Ads conversion tracking and Google Analytics, to measure ad performance, understand how visitors use our website, and serve relevant ads across Google's advertising network. Google may use cookies to serve ads based on your prior visits to our website. For more information, visit Google's Privacy Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide property management services
• To send you information about available properties, services, and promotions
• To operate, maintain, and improve our website
• To measure and improve the effectiveness of our advertising campaigns on platforms including Facebook/Meta and Google
• To deliver targeted advertisements to you on social media and other platforms
• To create custom and lookalike audiences for advertising
• To analyze website usage and trends
• To comply with legal obligations

4. Sharing Your Information with Third Parties

We may share your personal information with the following categories of third parties:

• Advertising platforms: We share data with Meta (Facebook/Instagram) and Google for advertising, analytics, and retargeting purposes as described above.
• Service providers: We may share information with trusted vendors who assist us with website hosting, email communications, CRM systems, and other business operations. These providers are contractually obligated to protect your data.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.

We do not sell your personal information to third parties.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-out of targeted advertising: You may opt out of the collection and use of your data for targeted advertising purposes.

To exercise any of these rights, please contact us using the information provided below.

Opting out of interest-based advertising:

• For Facebook/Meta ads: Visit your Facebook Ad Preferences
• For Google ads: Visit Google Ad Settings
• For general opt-out: Visit the Digital Advertising Alliance opt-out page
• You can also adjust cookie settings in your browser to refuse or delete cookies

6. California Residents — Your CCPA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information, including the right to know what personal data we collect and how it is used, the right to request deletion of your personal data, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your privacy rights.

To submit a CCPA request, please contact us using the information below. We will verify your identity before processing your request.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your data is handled, please contact us: