--- title: Our Rent Collection Results During the Pandemic description: How many tenants didn't pay rent during the pandemic? image: https://www.raintreepm.com/hubfs/palm%20face.png --- - [**](https://www.facebook.com/RaintreePM) - [**](https://twitter.com/pm_raintree) - [**](https://www.linkedin.com/company/raintree-pm/) [** Realtor Referral Program](https://www.raintreepm.com/realtor-referral) - RESIDENTS - [Resident Portal](https://app.propertyware.com/pw/portals/raintreepropertymanagement/tenant.action) - [Rental Requirements](https://www.raintreepm.com/rental-requirements) - OWNERS - [Owner portal](https://app.propertyware.com/pw/portals/raintreepropertymanagement/owner.action) [760-444-4601](tel:+17604444601) [![Raintree Property Management](https://www.raintreepm.com/hs-fs/hubfs/Raintree/raintree-logo.png?width=190&height=125&name=raintree-logo.png "Raintree Property Management")](https://raintreepm.com) - [Home](https://www.raintreepm.com) - [About](https://www.raintreepm.com/about) - [Pricing](https://www.raintreepm.com/pricing) - [Rental Search](https://www.raintreepm.com/search) - Areas We Serve - [Carlsbad](https://www.raintreepm.com/carlsbad-property-management-company-services-in-carlsbad-ca) - [Del Mar](https://www.raintreepm.com/del-mar-property-management-company-services-in-del-mar-ca) - [Encinitas](https://www.raintreepm.com/encinitas-property-management-company-services-in-encinitas-ca) - [Escondido](https://www.raintreepm.com/escondido-professional-residential-property-management-in-escondido-ca) - [La Costa](https://www.raintreepm.com/la-costa-property-management-company-services-in-la-costa-ca) - [Oceanside](https://www.raintreepm.com/oceanside-property-management-company-services-in-oceanside-ca) - [San Marcos](https://www.raintreepm.com/san-marcos-property-management-company-services-in-san-marcos-ca) - [Solana Beach](https://www.raintreepm.com/solana-beach-property-management-company-services-in-solana-beach-ca) - [Vista](https://www.raintreepm.com/vista-property-management-company-services-in-vista-ca) - [Blog](https://www.raintreepm.com/blog) - [Resources](https://www.raintreepm.com/raintrees-landlord-resources) - [Contact Us](https://www.raintreepm.com/contact) # Our Rent Collection Results During the Pandemic `` `` ``     **If you have wondered how many tenants didn't pay rent during the pandemic. I answer that question on this video for our company.** Last year was an interesting year if you owned a property management company.   Imagine being in a business where the government passed three different sets of legislation that told your customers they don’t have to pay for your product.  And oh by the way, you also can’t raise the price for your product and if your customers don’t pay, you have to continue providing services to them but just make sure you don’t ever see them face to face.  That’s pretty much the situation we were in as property management companies.  This is a slight exaggeration because tenants actually were required to pay rent, but the perception was created tenants didn't have to pay rent.  The three laws were CTRA, SB91 and AB832.   I’m happy to say that after all that we only had one resident that missed one month of rent. That’s probably because we provide property management services in Carlsbad, Encinitas, San Marcos, Oceanside and other higher end communities in North County San Diego.  We have a lot of marines living in properties we manage in Oceanside.  I’m in some property management industry groups and as you can imagine there was a lot of talk on how to handle the pandemic  Some property management companies decided they wanted to be proactive and contact all the tenants and offer to work with them.  I thought that was a terrible idea.  I decided to take a wait and see approach. I decided to wait to see if our residents did not pay rent and if that happened we would just follow the law.  Luckily we just had it happen one time.  If you you are one of our owners I want to let you know I really appreciate you allowing us to manage your property.  If you are one of our residents, I really appreciate you paying rent on time during a difficult pandemic.  We have the best residents in North County San Diego!         ``   Want a deeper reference for California landlord compliance, screening, and tax tracking? The Profit Protection Kit is a free four-document set: a CA compliance checklist, screening red-flags worksheet, rental tax tracker spreadsheet, and the current North County rental market snapshot. No phone call, no sales follow-up. Read at your pace. Raintree Property Management, CalDRE 02073946.   February 27, 2022 - [Tweet](https://twitter.com/share) ## Popular Posts [![How to Handle a Pre-Move-Out Walk-Through the Right Way in California](https://www.raintreepm.com/hs-fs/hubfs/AI-Generated%20Media/Images/The%20image%20depicts%20a%20welllit%20spacious%20rental%20apartment%20undergoing%20a%20premoveout%20inspection%20A%20landlord%20dressed%20in%20smart%20casual%20attire%20holds%20a%20clipboard%20and%20pen%20as%20they%20inspect%20the%20walls%20for%20damages%20while%20a%20tenant%20wearing%20comfortable%20clothing%20stands%20near-1.jpeg?width=722&name=The%20image%20depicts%20a%20welllit%20spacious%20rental%20apartment%20undergoing%20a%20premoveout%20inspection%20A%20landlord%20dressed%20in%20smart%20casual%20attire%20holds%20a%20clipboard%20and%20pen%20as%20they%20inspect%20the%20walls%20for%20damages%20while%20a%20tenant%20wearing%20comfortable%20clothing%20stands%20near-1.jpeg) ](https://www.raintreepm.com/blog/how-to-handle-a-pre-move-out-walk-through-the-right-way-in-california) ### How to Handle a Pre-Move-Out Walk-Through the Right Way in California If you own [rental property in Carlsbad](https://www.raintreepm.com/carlsbad-property-management-company-services-in-carlsbad-ca), [Encinitas](https://www.raintreepm.com/encinitas-property-management-company-services-in-encinitas-ca), Vista, Oceanside, San Marcos, or anywhere in North County San Diego, understanding California’s walk-through inspection law is essential. Many [Continue reading](https://www.raintreepm.com/blog/how-to-handle-a-pre-move-out-walk-through-the-right-way-in-california) [![California Rent Late Fees: What's Legal + What Actually Gets Paid](https://www.raintreepm.com/hs-fs/hubfs/AI-Generated%20Media/Images/The%20image%20shows%20a%20tense%20scene%20at%20a%20modest%20California%20rental%20property%20A%20frustrated%20landlord%20stands%20near%20the%20front%20porch%20holding%20a%20notice%20in%20one%20hand%20and%20a%20phone%20in%20the%20other%20midcall%20with%20legal%20counsel%20In%20the%20foreground%20an%20overdue%20rent%20check%20sits%20unope-1.jpeg?width=722&name=The%20image%20shows%20a%20tense%20scene%20at%20a%20modest%20California%20rental%20property%20A%20frustrated%20landlord%20stands%20near%20the%20front%20porch%20holding%20a%20notice%20in%20one%20hand%20and%20a%20phone%20in%20the%20other%20midcall%20with%20legal%20counsel%20In%20the%20foreground%20an%20overdue%20rent%20check%20sits%20unope-1.jpeg) ](https://www.raintreepm.com/blog/are-your-late-fees-legal-what-california-landlords-must-know) ### California Rent Late Fees: What's Legal + What Actually Gets Paid California is unusual: there’s no statute that says “you can charge X dollars for late rent.” Instead, late fees fall under the liquidated damages doctrine in Civil Code §1671, a fee is enforceable [Continue reading](https://www.raintreepm.com/blog/are-your-late-fees-legal-what-california-landlords-must-know) [![California Tenant Abandonment: Legal Steps + Prevention](https://www.raintreepm.com/hs-fs/hubfs/AI-Generated%20Media/Images/The%20image%20depicts%20a%20cluttered%20rental%20unit%20with%20cardboard%20boxes%20stacked%20haphazardly%20in%20one%20corner%20and%20a%20few%20pieces%20of%20furniture%20left%20behind%20suggesting%20a%20hurried%20departure%20Sunlight%20filters%20through%20partially%20drawn%20curtains%20casting%20soft%20shadows%20across%20th.jpeg?width=722&name=The%20image%20depicts%20a%20cluttered%20rental%20unit%20with%20cardboard%20boxes%20stacked%20haphazardly%20in%20one%20corner%20and%20a%20few%20pieces%20of%20furniture%20left%20behind%20suggesting%20a%20hurried%20departure%20Sunlight%20filters%20through%20partially%20drawn%20curtains%20casting%20soft%20shadows%20across%20th.jpeg) ](https://www.raintreepm.com/blog/what-landlords-in-california-need-to-know-about-tenant-abandonment) ### California Tenant Abandonment: Legal Steps + Prevention If your tenant has stopped paying, stopped responding, and you suspect they’ve left, there’s a specific legal process in California for declaring abandonment, and skipping it can cost you. 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